rekap hkTerms of Use

These Terms of Use describe the conditions under which we at rekap hk operate our platform, what we require from account holders, and how disputes are resolved. By opening an account with us, you agree to these terms. We enforce them consistently across all users — whether you play live-dealer tables, football markets (Liga 1, Piala AFF, Champions League), slots, or number games.

Our platform is available only in jurisdictions where local law permits online gaming. We do not offer our services in regions where online wagering is prohibited. Users in supported cities (Jakarta, Surabaya, Bandung, Medan, Semarang, and others) can access rekap hk subject to local regulatory requirements. Before opening an account, confirm that your jurisdiction permits access to our platform.

This document sets out account eligibility, deposit and withdrawal procedures, bonus terms, prohibited conduct, and our dispute-resolution process. We update these terms periodically; the most recent version is always displayed on our site. Continued use of rekap hk after updates means you accept the revised terms.

Account opening and eligibility at rekap hk

When you open an account with rekap hk, you confirm that you are of legal age in your jurisdiction and that you hold the legal authority to use online gaming services. We require full legal name, email address, phone number, and date of birth during registration. You must provide a valid government ID and address proof for KYC (Know Your Customer) verification. We process KYC documents within 1–2 hours; your account remains restricted until verification is complete.

Account details must be accurate and kept current. If your contact information, address, or banking details change, update your account immediately. We may suspend or close accounts with inaccurate or outdated information. We at rekap hk reserve the right to request additional verification documents at any time if we suspect fraudulent activity or regulatory non-compliance.

You may hold only one active account per person. Multiple accounts are prohibited and may result in closure of all linked accounts and forfeiture of balance. We identify duplicate accounts through email, phone, address, payment method, and device fingerprinting. If we detect multiple accounts under your control, we will disable them and retain any balance for review by our compliance team.

Deposits and payment methods on rekap hk

We at rekap hk accept deposits via six regional payment methods: QRIS, e-wallet, mobile banking, local payment, online payment, and e-wallet. Bank transfers (mobile banking, local payment, online payment, e-wallet) are also supported. Minimum deposit is our welcome offer. Deposits are processed instantly and appear in your account balance immediately.

All deposits must come from a payment account registered in your name. We do not accept deposits from third parties or payment methods in someone else's name. Deposits funded via unauthorised or suspicious sources may be flagged, and your account may be suspended pending investigation. If we discover deposit fraud, we will close your account and retain your balance.

• You are responsible for any bank charges or payment-provider fees associated with deposits.
• We do not charge rekap hk deposit fees; deposits appear at full value in your account.
• account preferences (daily, weekly, monthly) can be set in your account preferences.
• If a deposit fails, contact our support team for transaction verification and refund processing.

Withdrawals and verification windows

Withdrawals from your rekap hk account are subject to standard verification. mobile banking and local payment withdrawals typically process in subject to verification after verification. online payment and e-wallet take subject to verification. Bank transfers may take 1–2 business days. These are standard windows; we cannot guarantee exact processing times due to banking delays or technical issues beyond our control.

Minimum withdrawal is our welcome offer. Maximum withdrawals depend on your account tier (Bronze, Silver, Gold, Platinum) and any daily limits you may have configured. All withdrawals are reviewed for fraud before processing. Large withdrawals may trigger additional verification (additional ID documents, source-of-funds explanation). We reserve the right to delay withdrawals for reasonable compliance review.

We do not refund transaction fees charged by payment providers. If your bank or payment provider deducts fees during withdrawal processing, those charges are your responsibility. We at rekap hk credit the full amount you requested; any reduction is applied by the financial institution, not by us.

Bonus terms and promotional offers

We at rekap hk offer promotional bonuses periodically — welcome offers, reload bonuses, seasonal promotions. Each promotion carries specific terms: eligible games, wagering requirements, maximum withdrawal amounts, and expiry dates. We display all terms before you claim a bonus. By accepting a promotional offer, you agree to its terms.

Bonuses are not cash. They are account credits that must be wagered according to the promotion terms before you can withdraw winnings. If a bonus carries a wagering requirement (e.g., 5× the bonus amount), you must place qualifying bets totalling that amount before any winnings are withdrawable. Unused bonuses expire according to the promotion deadline; expired bonuses are forfeited automatically.

We reserve the right to cancel, modify, or withdraw any promotion at any time. If you engage in bonus abuse (rapid-withdrawal attempts, matched betting, or collusion to exploit bonus terms), we may forfeit the bonus, cancel your account, and retain your balance pending review.

Wagering requirement

The amount you must stake before bonus winnings become withdrawable. E.g., a 5× requirement on a our welcome offer bonus requires our welcome offer in qualifying bets.

Eligible games

Not all games count equally toward wagering. Live-dealer tables may count non-specific info; slots non-specific info; sports bets may count 10–non-specific info. Check promotion details.

Bonus expiry

Unclaimed bonuses expire after a set period (typically 7–30 days). After expiry, the bonus is removed and cannot be reactivated.

Prohibited conduct and account closure

We at rekap hk prohibit several forms of conduct. You must not: use automation or bot software to access the platform, create multiple accounts, place bets on behalf of others, use our platform to launder funds, access rekap hk from a prohibited jurisdiction, share your login credentials, or engage in fraud or collusion with other users. Violation of these rules may result in immediate account suspension or permanent closure, and we will retain your balance pending investigation.

We monitor all accounts for suspicious patterns. Unusual betting activity, rapid deposits and withdrawals, or sudden large bets may trigger review. We at rekap hk can request additional verification, temporarily restrict withdrawals, or close your account if we detect violation of these terms or applicable law.

If your account is closed due to breach of these terms, we will notify you via email with a brief explanation. You may request detailed reasons by contacting our compliance team, subject to privacy and regulatory constraints. Closed accounts cannot be reopened; however, you may open a new account if you comply with all eligibility and verification requirements.

Dispute resolution and governing law

If you dispute a game result, transaction, or account closure, contact our support team at [email protected] or via live chat (24/7 availability; typical response subject to verification). We will investigate and respond within 4 business days. Our decision is final unless you provide evidence of error or fraud.

For disputes we cannot resolve, you may escalate to our compliance team ([email protected]). We will conduct a full review within 7 business days. If you remain unsatisfied, you may pursue dispute resolution through your local consumer protection authority or arbitration (if available in your jurisdiction).

These terms are governed by the laws applicable in your jurisdiction, subject to the regulatory framework in which rekap hk operates. We do not offer services in jurisdictions where online gaming is prohibited. By using our platform, you confirm that your access is lawful under local law.

Data protection and privacy at rekap hk

We at rekap hk protect your personal data with SSL encryption and secure-server infrastructure. Your payment information, ID documents, and account details are encrypted and stored in compliance with standard banking practices. We do not sell or share your data with third parties except as required by banking partners for settlement, payment processing, or law-enforcement requests authorised by court order.

You can request a copy of your personal data or request deletion of your account (subject to regulatory record-keeping requirements) by contacting our compliance team. Account closure does not automatically delete your records; we retain KYC documents and transaction history for legal and fraud-prevention purposes as required by applicable law.

We use cookies and device fingerprinting to detect fraud and prevent multiple accounts. You can disable non-essential cookies in your browser; however, this may limit platform functionality. Our full privacy policy is available in the footer of this site and sets out detailed data-handling practices.

Contact and support

Questions about these terms, account compliance, or dispute resolution can be directed to our support team. Email [email protected] or use live chat (24/7 availability; typical response subject to verification). For compliance and legal matters, contact [email protected]. We respond to email inquiries within 4 hours during Monday–Friday 09:00–17:00 UTC+7.

By using rekap hk, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. We at rekap hk reserve the right to modify these terms at any time. Changes are effective immediately upon posting. Your continued use of the platform after any update constitutes acceptance of the revised terms.