rekap hk Privacy Policy

This page describes what we collect when you use rekap hk and how we keep that data protected. We take your privacy seriously. Every piece of information you provide — email, payment details, identity documents, gaming activity — is encrypted, stored securely, and handled according to standard data-protection practices.

We at rekap hk operate in supported jurisdictions (Jakarta, Surabaya, Bandung, Medan, Semarang, and other approved regions). Your data is subject to the laws of your jurisdiction and the regulatory framework under which we operate. If you access rekap hk from outside a supported region, your data handling may be restricted or your account may be suspended pending verification of your location.

Our commitment is transparency. You own your data; you can request a copy, request corrections, or request deletion (subject to legal and regulatory record-keeping requirements). This policy explains what we collect, how we use it, who we share it with, and your rights regarding your information.

What we collect at rekap hk

We collect information in three categories: identity information, payment information, and activity information. When you open a rekap hk account, we collect your full legal name, email address, phone number, date of birth, and residential address. We require a government-issued ID (passport, driving licence, national ID card) and proof of address (utility bill, bank statement, or rental agreement) for KYC verification. We store scans of these documents in encrypted form on our servers.

For deposits and withdrawals, we collect payment method details. If you use QRIS, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive your transaction ID and confirmation from the payment provider. If you use bank transfer (mobile banking, local payment, online payment, e-wallet), we collect your bank account number and account holder name. We do not store full bank account numbers; we encrypt and truncate them for security.

We track your gaming activity: game type, bet amounts, outcomes, session duration, and timestamps. We record login times, device type, browser, and IP address for security and fraud detection. We use cookies to remember your preferences and track session information. This activity data helps us identify fraud, prevent multiple accounts, and improve platform performance.

How we use your data at rekap hk

We use your identity information to verify your account, comply with KYC requirements, and detect fraud. We share your name and ID details only with our payment processors and (if required by court order) law enforcement. We do not sell your personal data.

We use your payment data to process deposits and withdrawals, prevent money laundering, and settle transactions with payment providers. Payment data is held separately from your account data and encrypted with bank-level security. We use your activity data to detect unusual patterns (rapid deposits and withdrawals, bot activity, matched betting), prevent account abuse, and improve our platform's stability and game fairness.

We analyse gaming activity in aggregate (across many users) to understand game performance, player behaviour, and platform trends. This analysis helps us optimise our mobile app streaming, select popular games to feature, and schedule server maintenance during low-activity periods (e.g., outside Liga 1 match hours or Piala AFF tournament windows).

KYC data

Your ID and address documents, stored encrypted. Used for account verification and fraud prevention. Retained for 7 years per regulatory requirement.

Payment data

Transaction IDs, payment method, amounts. Shared with payment processors only. Bank account numbers encrypted and truncated.

Activity data

Bets, outcomes, login times, device info. Used for fraud detection and platform security. Retained for 2 years.

Cookies

Session tokens, preferences, device fingerprint. Used to keep you logged in and detect multiple accounts. Expire after 30 days of inactivity.

Third-party processors and data transfers

We share your data with trusted third parties only when necessary. Payment processors (mobile banking gateway operators, local payment, online payment, e-wallet, mobile banking, local payment, and banks) receive transaction data to process your deposits and withdrawals. Our cloud infrastructure provider (located outside Indonesia) hosts encrypted copies of your data for redundancy and disaster recovery. We do not disclose the specific provider name publicly for security reasons.

If required by court order or regulatory investigation, we will disclose data to Indonesian law enforcement or financial regulators. We will notify you of any such disclosure unless we are legally prohibited from doing so. We do not share data with marketing agencies, advertisers, or data brokers under any circumstances.

Your rights and data access on rekap hk

You have the right to request a copy of all personal data we hold about you. Contact our compliance team at [email protected] with your account email and ID verification. We will provide a downloadable file (typically in CSV or PDF format) within 5 business days.

You can update your account information (address, phone, email) anytime in your account settings. Major changes (legal name, date of birth) require fresh identity verification. You can delete your account by contacting our support team; however, we must retain your KYC documents and transaction history for 7 years per Indonesia's money-laundering regulations. After deletion, we anonymise your gaming data within 30 days.

You can disable non-essential cookies in your browser settings; however, some cookies are required for platform security and login functionality. Disabling all cookies may prevent you from using rekap hk. You can also request that we stop using your data for marketing (though we do not send unsolicited marketing emails) by contacting [email protected].

Security measures and data retention at rekap hk

We encrypt all data in transit (using SSL/TLS) and at rest (using AES-256). Your password is salted and hashed; we do not store plain-text passwords. Multi-factor authentication (optional) adds a second layer of security. We conduct penetration testing and security audits annually to identify and patch vulnerabilities.

We retain data according to regulatory and business requirements. KYC documents (identity, address proof) are retained for 7 years per Indonesia's financial-crime regulations. Transaction records are retained for 5 years. Gaming activity logs are retained for 2 years. Email communications and support tickets are retained for 1 year. After retention periods expire, data is securely deleted (encrypted-drive destruction or secure-deletion software).

If we discover a data breach, we will notify affected users within 30 days by email to your registered address. We will also notify relevant authorities if required by law. We maintain cyber-liability insurance to cover potential data incidents. Our infrastructure uses redundant backups; if our primary server is compromised, clean backups allow us to restore data without loss or corruption.

Contact and policy updates

If you have questions about this privacy policy, your data, or your privacy rights, contact our compliance team at [email protected] or [email protected]. We respond to privacy inquiries within 4 business days. For urgent matters (suspected data breach, account compromise), contact [email protected] immediately via live chat (24/7 availability; typical response subject to verification).

We update this privacy policy periodically to reflect changes in our practices, technology, or applicable law. We notify you of material changes by email and post the updated policy on our site with a revision date. Continued use of rekap hk after policy updates means you accept the revised terms. Your privacy is foundational to our platform; we remain committed to transparent, secure, and lawful data handling.